A bank’s journey on rethinking its IT Target Operating Model  

Written in collaboration with Carla Santos, a member of The Blog team.  If you enjoy watching movies and series, you’ve probably noticed that many—if not most—of them are based on true stories. So much so that you might find yourself rolling your eyes and thinking, ‘Of course, it’s based on …

Empowering banks through a business-led technological transformation

Leonard couldn’t lull himself into dreamland. His bedside clock kept reminding him of the unforgiving passage of time—it was now 5am—and he was getting more and more jittery. You see, later that day, his team would receive training on Artificial Intelligence (AI) and how to use it in their department. …

7 Lessons on Innovation from our [un]accidental Podcast

Creativity is thinking up new things. Innovation is doing new things. —Theodore Levitt (1925–2006), renowned economist The last few years in particular have shown how fragile the economic, social or financial environment can be and how quickly the conditions in which a business operates can change. So, adapting to it …

Why Corporate Intrapreneurship matters to us, and to you

Ah, innovation. At its core, it’s all about solving problems. That’s why the saying “necessity is the mother of invention” couldn’t be truer. Every day, both in our personal and professional lives, we encounter hurdles, and sometimes, in our moment of despair, we come up with ideas to solve them. …

How data management helps implement your data strategy

Ah, data, the new “oil” of our time. Organisations increasingly see its value, but they are still figuring out how to manage and use it in an efficient and effective way. According to the leader’s data manifesto, a significant number of companies are thriving “with small-scale analytics, governance, quality and …

The Magic Mix in the Digital Transformation of the HR function

Everything is going digital, including the HR function but, like any other organisational operation, the question of how far we should go when embracing that transformation is unskippable. How much is enough and what role should humans play? Before addressing the question, let’s set the basis. Human Experience Management, or …

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