Have you heard about the rule of 3? It suggests that, when there is a public conflict, we should avoid sending a third reply. Then, the apology and good intention you may have had when replying the first time becomes an argument. It could even escalate and become a media …
As a private customer when you purchase a good or a service from your supplier, value-added tax (VAT) is generally included in the price. The supplier is collecting and then remitting the amount of VAT to the relevant corresponding country’s tax authorities. For companies operating in the financial services industry …
Our Golden Age Index 2018 shows that the OECD (Organisation for Economic Co-operation and Development) is gradually improving towards a greater engagement of older individuals in the workforce. Weighing an average of seven indicators that reflect the labour market for workers over 55 years, the Index shows that countries like …
In a year marked by the enforcement of several regulations, banks have their hands full. Investor protection (MiFID II), online payment innovation (PSD2), clients’ data privacy (GDPR) are among the regulations 2018 has seen being enforced. The banking sector is also undergoing a significant change when it comes to internal …
New Year’s resolutions are familiar to all of us. We take our smartphone – or if you are still a nostalgic paper lover, your notebook – and list things we want to change over the 12 months to come. Often times, the list of items becomes shorter because we decide …
Smart watches, smartphones, smart-clothes. All of them bring the promise of assisting us intelligently, making our lives easier. That’s what the voice-based assistants currently do. The need for validation, if any, comes from us. There are smart contracts too. Rather than assisting one person, they are poised to ease transactions between two …
The PSD2 is the revision of the first Payment Services Directive (PSD) that the European Commission adopted in 2007. It aims to regulate the activities of payment service providers and to create a harmonised framework across Europe. With this new regulation we expect an increase in the number of providers …
How many emails asking you to review your privacy settings or update your newsletter subscriptions have you received in the last month? Of these, on how many of the links included in the email did you actually click? We made a quick poll and found there were two common answers. …
New technology players are entering the insurance sector, bringing with them innovation and changing the way the business operates at both front-end and back-end levels. Called “Insurtechs”, a name inspired by the word “Fintechs”, these technology-based companies are exploring new avenues – offering ultra-customised policies and social insurance, for example …
When you think of artificial intelligence (AI), your brain might evoke a gentle robot answering questions accurately. Could that friendly machine disclose information you want to keep private and under your control? For now, AI is a result of human inventiveness: we build, train and influence how AI performs, what …
