Ah, customer experience (CX)—the art of making people feel good about your brand at every turn, from the website visit to the product purchase and beyond. Done right, CX transforms customers into loyal fans. But here’s the kicker: delivering an amazing CX isn’t easy. Think about it. To really nail …
As we have seen in a previous blog about the power of visual communication in the workplace, one picture says more than a thousand words. Looking at this eye-catching (and eye-opening) graph representing the number of earths needed for different countries’ lifestyles, based on the data from the Global Footprint …
Do you ever feel like team meetings and product design resemble a jigsaw puzzle with half the pieces missing? Miscommunication, mismatched ideas, endless brainstorming sessions, and unclear goals often leave teams spinning their wheels. What if the solution lies in something that was once a childhood favourite? Enter LEGO® Serious …
In early September, the blog team was highly impressed by a presentation on leadership delivered by our colleague Dajana Damjanovic, Senior Manager for Partner Career and Development. Dajana was one of a few individuals chosen to present their ideas at our annual Management Meeting 2024, which over 1,000 PwC partners, …
Disclaimer: This blog entry was updated on 2 January 2025 to reflect the Luxembourg Parliament’s vote on 11 December 2024 to approve the bills amending the Luxembourg income tax legislation. Marianne recently completed her master’s degree in economics from Trinity College and is now seeking her first job. She plans …
It was only a few years ago—more precisely, in July 2021—that we published a blog about the jobs of the future for 2030 and beyond. They say time flies, but we would add that time flies at the speed of light. Technology seems to advance at a similar pace, making …
In April 2024, PwC published its first-ever survey on anti-money laundering (AML) in the Europe, Middle East, and Africa (EMEA) region, led by our anti-financial crime team. The ‘EMEA AML Survey 2024’ gathered responses from hundreds of financial institutions across 40 countries and provided an unprecedented look at how AML …
In the modern era, it’s undeniable that information technology (IT) is the backbone of any company or public organisation. IT is engaged in nearly every activity they undertake. Consequently, the relationship between business and the information technology (IT) department has become more closely intertwined than ever before. This, and the …
“Are you reading the future in coffee grounds here, or did you just see the Grim?” That’s Sophia, waiting for Leonard to free the coffee machine so that she can have her morning cup. Her colleague has been contemplating the content of his corporate mug for a good thirty seconds …
A picture is worth a thousand words, so they say. And we couldn’t find a better saying for what our internal communications team applies in their work. They hold the challenging responsibility of breaking down the firm’s strategy into bite-sized information for our 3,700 employees to understand. But how to …
