Embedding Governance, Risk and Compliance into IT strategy: a strategic imperative

Written in collaboration with Carla Santos, a member of The Blog team.  As financial services continue to evolve, the need for innovative solutions has become paramount rather than a luxury. Yet, in their race to deliver cutting-edge digital services, financial institutions face a familiar tension: how to remain agile and …

Hacking minds, not systems: how AI is flipping cybersecurity on its head 

Written in collaboration with Adam Walder, a member of The Blog team.  Every year, our PwC Cybersecurity and Privacy Day brings together the sharpest minds to explore the latest developments and challenges in a world where cyber threats evolve faster than the plot twists in your favourite TV series.   Through …

DORA is live: are internal auditors prepared for the challenges ahead? 

Written in collaboration with Adam Walder, a member of The Blog team.  Imagine a realm where financial institutions are fortified against the whims of the digital age, equipped with robust governance structures, state-of-the-art Information and Communication Technology (ICT) risk management frameworks, and a refined approach to handling ICT-related incidents. The …

Beyond traditional insurance: How captives can cover emerging and hard-to-place risks

Written in collaboration with Mary Carey, a member of The Blog team.  In a rapidly evolving risk landscape, businesses are increasingly encountering threats that traditional insurance models fail to address adequately. Certain risks, such as cyber threats, pandemic disruptions, reputational harm, supply chain failures, and Environmental, Social and Governance (ESG) …

Transforming teams through service design: a collaborative approach

Written in collaboration with Carla Santos, a member of The Blog team.  Two teams responsible for delivering the same financial service faced a challenge: their collaboration needed improvement. While each team was fulfilling its role, limited communication between them led to inefficiencies, making the workflow less seamless than it could …

Equal pay: We’ve come a long way, baby! But…have we come far enough?

Written in collaboration with Mary Carey, a member of The Blog team.  Let’s get loud (thank you J-Lo). This seems to be the mood right now. There was a lot of noise around International Women’s Day (IWD) 2025—a global day celebrating the social, economic, cultural, and political achievements of women—in …

The Once-Only Principle: is Luxembourg ready to cut the red tape?

Written in collaboration with Marie Christine Adam, Consultant Government & Public Sector, PwC Luxembourg  Imagine you’ve just found a wonderful little house on the outskirts of Luxembourg City. The price is right, the neighbourhood peaceful, and it feels like the ideal place to call home. There’s just one downside—it needs …

A bank’s journey on rethinking its IT Target Operating Model  

Written in collaboration with Carla Santos, a member of The Blog team.  If you enjoy watching movies and series, you’ve probably noticed that many—if not most—of them are based on true stories. So much so that you might find yourself rolling your eyes and thinking, ‘Of course, it’s based on …

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