The corporate secretary, glorified clerk or guardian of governance?

Corporate Secretary is a role commonly integrated in the Anglo-Saxon corporate culture. In continental Europe, it’s often seen as an administrative support function only. However, societal expectations, regulatory pressure and court decisions are drastically changing the perception of the corporate secretary, which is becoming a key element for organisations’ success. …

The Art of Co-Creation

In a previous blog entry,  Armin explained why Customer-centricity is at the core of business strategy for successful transformation. In this article, we would like to focus on tactics to co-create value with customers.   Companies have long seen consumers as passive target audiences for what they create. Porter’s value chain …

The Know-Your-Third-Party approach in financial services

The last cybersecurity-related blog entry of this special and ineffable 2020 is about the Know-Your-Third-Party approach, which allows for the standardisation of third-party oversight processes, including managing cybersecurity risks proactively.   The more technology spreads across the world of work, the more financial institutions rely on software applications and specialised IT …