Customer-centricity at the core of business strategy

Most businesses nowadays are obsessed with customer experience. But it’s that kind of fixation  that will do good eventually. Efforts to mitigate the Covid-19 pandemic have pushed us into using online services more often, especially during confinement. More than ever, individuals demand first-rate, personalised, digital experiences with user-friendly interfaces that …

The shift towards digitalisation of education and training systems

Digital skills imply the need to implement not only technological innovations, but also to prepare people to face emerging societal challenges like privacy and ethical issues, mental and physical health related to digitalisation, among others.  Education and training play a key role in reaching this ambition of digital upskilling European …

Key considerations when outsourcing accounting and tax operations in the Alternatives Industry

The finance function in the alternatives industry has grown in complexity and the tendency seems to continue. In addition to the more intricate business structures as well as the increasing external stakeholders demands, joins the variable “digital transformation” that’s shaping the algorithm of the future.  Designing a finance function that …