How COVID-19 is making the Luxembourg banking sector value the new scenery

How much do we dislike starting another blog with the word COVID in a prominent position? We don’t want our readers’ eyes to glaze over, or for the headline to mistakenly suggest negativity. Because we find this week’s topic – appreciating what is new and innovative in Luxembourg’s banking sector …

How customer experience is helping businesses thrive in pandemic times

Although product and service innovation is, more often than not, driven by unhappy customers whose demands for seamless, delightful and outcome-driven experiences are not being met, it’s up to smart, visionary businesses to seize the opportunity and, nimbly, cover those needs.  In the pandemic (and post-pandemic) world the need for …

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