Back office work isn’t appealing, so they say. It doesn’t have the excitement of client facing roles, nor the dynamism of marketing or product development. When it runs seamlessly, however, the business is on the right track to success. Back office is a business cornerstone. It helps to boost productivity …
Abraham Lincoln was quoted as saying “Give me six hours to chop down a tree and I will spend the first four sharpening the ax.” “You want to bear that quote (and process) in mind when defining your data strategy.” That’s how Bernard and Philippe summarised the matter when we …
The COVID-19 crisis made obvious the fragility of certain supply chains. Who in the entire planet would have thought that we could run out of face masks and hand sanitiser one day? Very likely no one. The crisis, a severe teacher, among other lessons that it taught us, made procurement …
Although product and service innovation is, more often than not, driven by unhappy customers whose demands for seamless, delightful and outcome-driven experiences are not being met, it’s up to smart, visionary businesses to seize the opportunity and, nimbly, cover those needs. In the pandemic (and post-pandemic) world the need for …
