The back office evolution in the Alternatives industry

Back office work isn’t appealing, so they say. It doesn’t have the excitement of client facing roles, nor the dynamism of marketing or product development. When it runs seamlessly, however, the business is on the right track to success.  Back office is a business cornerstone. It helps to boost productivity …

How customer experience is helping businesses thrive in pandemic times

Although product and service innovation is, more often than not, driven by unhappy customers whose demands for seamless, delightful and outcome-driven experiences are not being met, it’s up to smart, visionary businesses to seize the opportunity and, nimbly, cover those needs.  In the pandemic (and post-pandemic) world the need for …

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