Everything is going digital, including the HR function but, like any other organisational operation, the question of how far we should go when embracing that transformation is unskippable. How much is enough and what role should humans play? Before addressing the question, let’s set the basis. Human Experience Management, or …
Isn’t it a paradox to talk about implementing artificial intelligence technology (AI) with success by enhancing human-led factors? Yes, it may be it in a way. Behind all this, the fear of “being replaced by robots” is like a little thorn in many people’s minds, but we don’t need to …
Maria, who lives in Luxembourg, was dreaming about going to Porto in May 2020, taking advantage of the abundant number of bank holidays during this month. She even booked her plane tickets and accomodation quite in advance, cleverly anticipating that prices would go high during this period. In March, she …
There is no shame in confessing that you have wished your voice assistance could answer some of the pressing questions that trouble we humans. When will I find love? When will I die? Or, maybe, Will I get the job? If you have a voice assistant, you have insulted it …
Abraham Lincoln was quoted as saying “Give me six hours to chop down a tree and I will spend the first four sharpening the ax.” “You want to bear that quote (and process) in mind when defining your data strategy.” That’s how Bernard and Philippe summarised the matter when we …
The COVID-19 crisis made obvious the fragility of certain supply chains. Who in the entire planet would have thought that we could run out of face masks and hand sanitiser one day? Very likely no one. The crisis, a severe teacher, among other lessons that it taught us, made procurement …
In the busy market of buzzwords, technology convergence doesn’t have a place, at least not yet. Maybe, what may come out of the conjunction of these two words isn’t yet that apparent to the human mind. What our reality makes obvious is that technology, notably the one based on bits, …
The point we’ve reached, this fast-paced world we live in where 2.5 quintillion bytes of data are produced every single day, needs fast-paced intelligence that befriends a couple of chummy and efficient robots. Only in 2020 —the unforgettable year of the pandemic— each of us generated, on average, 1.7MB of …
Although product and service innovation is, more often than not, driven by unhappy customers whose demands for seamless, delightful and outcome-driven experiences are not being met, it’s up to smart, visionary businesses to seize the opportunity and, nimbly, cover those needs. In the pandemic (and post-pandemic) world the need for …
The world is going digital and the trend is unstoppable. In the kingdom of bites, big data and algorithms, businesses have reached the point where Excel spreadsheets are old-school; they aren’t only sufficient but also inefficient. This is where postmodern ERP (Enterprise Resource Planning) softwares comes into play. In this …
