Customer-centricity at the core of business strategy

Most businesses nowadays are obsessed with customer experience. But it’s that kind of fixation  that will do good eventually. Efforts to mitigate the Covid-19 pandemic have pushed us into using online services more often, especially during confinement. More than ever, individuals demand first-rate, personalised, digital experiences with user-friendly interfaces that …

ESG Data Management: the future imperative

Sustainable Finance and ESG have taken a hold of the market and are moving from niche to mainstream by now. Asset Managers (AMs) are changing the once recurrent question of why integrate non-financial factors—notably Environmental, Social & Governance—to ‘how’ it is actually done.  For all financial market players, going into depth …

The shift towards digitalisation of education and training systems

Digital skills imply the need to implement not only technological innovations, but also to prepare people to face emerging societal challenges like privacy and ethical issues, mental and physical health related to digitalisation, among others.  Education and training play a key role in reaching this ambition of digital upskilling European …

Key considerations when outsourcing accounting and tax operations in the Alternatives Industry

The finance function in the alternatives industry has grown in complexity and the tendency seems to continue. In addition to the more intricate business structures as well as the increasing external stakeholders demands, joins the variable “digital transformation” that’s shaping the algorithm of the future.  Designing a finance function that …

The Intensifying Fight Against Money Laundering & Terrorist Financing (Part 2)

“You get to a point where it gets very complex, where you have money laundering activities, drug related activities, and terrorist support activities converging at certain points and becoming one.” Sibel Edmonds In our previous article The Intensifying Fight Against Money Laundering and Terrorist Financing (Part 1), we deep dived …

AI-powered decision support systems, what are they?

Artificial Intelligence (AI) can do all the things humans do better, faster, and more reliably. That’s a bold statement. Because it seems that the next wave of Fintech is aiming to sweep humans out of financial services and who knows out of what else. One reads endless articles imagining dystopian …

The Intensifying Fight Against Money Laundering and Terrorist Financing (Part 1)

“The only way to stop the flow of this dirty money is to get tough on the bankers who help mask and transfer it around the world. Banks themselves don’t launder money, after all: people do.” Robert Mazur, former federal agent who worked as an undercover money launderer In recent …

Eight podcasts on emerging technologies you should listen to in 2020

One day, robots will socialise with people. One day, we’ll be able to successfully teleport into a different city, country and continent. One day, we’ll have nanobots running in our bloodstream that will allow us never to get sick again.  Do you think it’s impossible? While we might have a …

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