As AI’s influence grows, so does the duty to ensure it operates fairly, transparently, and accountably. At the forefront of this effort is the Luxembourg Institute of Science and Technology (LIST), whose recent work on AI bias is helping to define what trustworthy AI means. Alongside this, PwC has made …
Written in collaboration with Carla Santos, a member of The Blog team. If you enjoy watching movies and series, you’ve probably noticed that many—if not most—of them are based on true stories. So much so that you might find yourself rolling your eyes and thinking, ‘Of course, it’s based on …
If the European Union (EU) legislative process had anything to do with pop music, its latest regulation could be called “Oops I did it again”. To be fair, the Artificial Intelligence Act (AI Act) is probably not as enjoyable as Britney Spears’ 2000 hit, but it’s certainly as memorable. When …
Leonard couldn’t lull himself into dreamland. His bedside clock kept reminding him of the unforgiving passage of time—it was now 5am—and he was getting more and more jittery. You see, later that day, his team would receive training on Artificial Intelligence (AI) and how to use it in their department. …
When it was announced in the summer of 2023 that our firm had added a new role to our Country Leadership Team—Technology and Transformation (T&T) Leader—we at the blog were a little bit…um…well, we wondered, “What exactly is a Tech & Transfo Leader? If we are being honest, we know …
Creativity is thinking up new things. Innovation is doing new things. —Theodore Levitt (1925–2006), renowned economist The last few years in particular have shown how fragile the economic, social or financial environment can be and how quickly the conditions in which a business operates can change. So, adapting to it …
Everything is going digital, including the HR function but, like any other organisational operation, the question of how far we should go when embracing that transformation is unskippable. How much is enough and what role should humans play? Before addressing the question, let’s set the basis. Human Experience Management, or …
Although product and service innovation is, more often than not, driven by unhappy customers whose demands for seamless, delightful and outcome-driven experiences are not being met, it’s up to smart, visionary businesses to seize the opportunity and, nimbly, cover those needs. In the pandemic (and post-pandemic) world the need for …
By now, the business benefits of moving to the cloud aren’t questioned anymore. In fact, the adoption of cloud has followed a similar path than any other new technology. It needed first to be perceived as useful and easy to use. After all, the adoption of any digital technology always …
Artificial Intelligence (AI) can do all the things humans do better, faster, and more reliably. That’s a bold statement. Because it seems that the next wave of Fintech is aiming to sweep humans out of financial services and who knows out of what else. One reads endless articles imagining dystopian …
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