Everything is going digital, including the HR function but, like any other organisational operation, the question of how far we should go when embracing that transformation is unskippable. How much is enough and what role should humans play? Before addressing the question, let’s set the basis. Human Experience Management, or …
Although product and service innovation is, more often than not, driven by unhappy customers whose demands for seamless, delightful and outcome-driven experiences are not being met, it’s up to smart, visionary businesses to seize the opportunity and, nimbly, cover those needs. In the pandemic (and post-pandemic) world the need for …
By now, the business benefits of moving to the cloud aren’t questioned anymore. In fact, the adoption of cloud has followed a similar path than any other new technology. It needed first to be perceived as useful and easy to use. After all, the adoption of any digital technology always …
Artificial Intelligence (AI) can do all the things humans do better, faster, and more reliably. That’s a bold statement. Because it seems that the next wave of Fintech is aiming to sweep humans out of financial services and who knows out of what else. One reads endless articles imagining dystopian …
One day, robots will socialise with people. One day, we’ll be able to successfully teleport into a different city, country and continent. One day, we’ll have nanobots running in our bloodstream that will allow us never to get sick again. Do you think it’s impossible? While we might have a …
Think of corporate responsibility. Then, situations linked to people, nature, pollution, climate change and philanthropy come to your mind. Now, think of technology, and smartphones, drones, virtual reality and, almost unavoidably, artificial intelligence are recalled. We tend to dissociate them because, in principle, they belong to different dimensions, the real …
Data, technology, and (almost) instantaneous communication give us, more than ever before, the means and capacity to combat the COVID-19 perils more effectively. People traceability, real-time tracking and supply monitoring are a few examples of what governments and security forces can currently do to mitigate the spread of the disease. …
Where do we come from? Where are we going? What does that mean for business? Right now, our future isn’t looking too bright. There is growing mistrust in the economic and political system, global concern over our planet and the consequences of centuries of pollution as well as the dramatic …
This new blog entry is a little bit different compared to the previous ones. It delves into business, but the one that has to do with our human condition. It’s about the business of being human. We can put it like that. It wouldn’t surprise us if you are overwhelmed …
The Media and Entertainment industry (M&E) is going through one of the most fascinating transformations of all times. It is restless and dynamic, and placing all bets on testing and quickly adopting new tech. But, the tech we consider as new today is, quite likely, not going to be new …
