The IT Evolution: Shifting from service provider to strategic partner 

In the modern era, it’s undeniable that information technology (IT) is the backbone of any company or public organisation. IT is engaged in nearly every activity they undertake. Consequently, the relationship between business and the information technology (IT) department has become more closely intertwined than ever before.  This, and the …

Delegation / outsourcing / co-sourcing… still a strategic option?

The recent evolution of the regulatory and tax landscape as well as the considerable growth of various industries like alternative investment is imposing a reorganisation of several players. Going forward, we believe that delegation/co-sourcing will have an important role to play. But more than ever, entities will have to consider …

Business design and the future of business

“People ignore design that ignores people,” stated Frank Chimero, Brooklyn-based brand and product designer, some time ago.  Design is and has been an integral part of any successful business for centuries. However, only recently, businesses across the globe have acknowledged more noticeably the value that design adds to any outcome …

Why are Luxembourg CEOs embracing the future with optimism?

Which comes first, the chicken or the egg? When you survey more than 5,000 of the most influential people in business and they demonstrate “record levels of optimism” in a post-pandemic world, will they be hailed with amazing predictive powers if their vision is correct, or is it the confluence …

Customer-centricity at the core of business strategy

Most businesses nowadays are obsessed with customer experience. But it’s that kind of fixation  that will do good eventually. Efforts to mitigate the Covid-19 pandemic have pushed us into using online services more often, especially during confinement. More than ever, individuals demand first-rate, personalised, digital experiences with user-friendly interfaces that …

The electronic signature, driver of trust and efficiency in business

Many tasks are more complex to accomplish when one has to do them remotely. For instance building schemas to explain complex ideas or processes or carry out a brainstorming exercise. Although not alone, there is one that isn’t related to the dynamics of group interactions, the need for signing reports …

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