Upskilling or how Anna learnt to adapt to our world with robots

Anna. She aspires to work in journalism, but she’s an engineer. Rumours in the corridors of the company hint that most of the production lines will soon be automated and that a bunch of people – no matter their job position – will soon be queueing at the Employment Office. …

Leader’s Checklist in ‘the walk’ towards Gender Equality

Gender equality has been in the minds of leaders all over the world for a while. Achieving gender balance at the workplace is anything but a simple issue; creating truly inclusive professional environments is an organisation’s major challenge. There is an urgency to address the challenges women face beyond policies …

Six Customer-Experience related books our experts recommend for your business

Revolution vs incrementalism to design true customer journeys? Despite user experience (UX), user interaction (UI) and related matters becoming more and more ubiquitous in business, the reality is that only 13% of organisations think of the customer journey when structuring themselves according to latest research*. Most Customer Experience (CX) decision …

If Luxembourg attracts UK-based Fintechs after Brexit, what’s next?

With mobile payments on the rise, Electronic Money Institutions (EMIs) and Payment Institutions (PI) are to play a major role in facilitating the development of payment services. Brexit isn’t going to distinguish long-established financial services companies from new market players. It will affect equally UK-based EMIs and PIs, and traditional …

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