“Imagine if we, as a bank, could precisely know what each customer needs before they even articulate it. We could offer them financial products that they actually want, not just what we think they might need,” says Emily, a successful bank manager who is always eager to innovate. She wants …
In any relationship, romantic or otherwise, you usually establish trust when both sides consistently prove they are as good as their word. The same applies to brands. Content marketing is a powerful tool to build trust—and ultimately, a relationship—with your audience, but you’ve got to earn it first. You do …
Artificial Intelligence (AI) has caused revolutionary changes in the rapidly evolving fields of technology and finance. It brings unprecedented opportunities for innovation and efficiency, but it also introduces new challenges, especially when it comes to financial security. Anti-Money Laundering (AML) is one critical area where the combination of AI …
According to our recent outsourcing study (we will come back to it later), 90% of Luxembourg’s financial centre outsources activities, confirming that outsourcing is more than just a hot topic, it’s a reality already well established in the financial sector’s organisation landscape. In addition, the market is increasingly looking to …
We start this blog entry with a trip down memory lane. Imagine you are back in 2012, waiting at the bus stop to get to work. It’s 7:48am, then 7:53am and finally 8:01am… Your bus was due to arrive at 7:40. ‘What the heck is happening?’ you wonder, your emotions …
Throughout the COVID-19 pandemic, the confined population constantly praised the work of health professionals who worked tirelessly every day to make sure patients received the care they needed. However, as the lockdown came to an end and we returned to a semblance of normalcy, the scarcity of healthcare staff in …
When it was announced in the summer of 2023 that our firm had added a new role to our Country Leadership Team—Technology and Transformation (T&T) Leader—we at the blog were a little bit…um…well, we wondered, “What exactly is a Tech & Transfo Leader? If we are being honest, we know …
“Impossible! It doesn’t make sense!” – Léa, Compliance “How would you even do that?” – Julie, Head of IT “What are the consequences?” – Karl, Risk Meet John, an IT Officer at a local Luxembourg AIFM, core member of the IT team, whose primary responsibility is to look after Information …
In November of 2019, we wrote a blog entitled The story of a single family office and the rain. It’s quite a riveting tale (and also one of our most popular and successful blogs—partly due to its style and partly due to its topic) about the potential dissolution of a …
In today’s business landscape, it’s undeniable that data has become a valuable asset. And as with any prized possession—be it your car, your house, or your book collection—you don’t want it to be stolen, misused or tampered with. Hence, you protect it at all costs. In the specific case of …
