One day, banks will perish. You know, the big building where bankers attend customers face-to-face and a large set of services is delivered. Even the ones that have implemented an end-only digitisation model will disappear. One day. More and more, customers don’t like cosmetic fixes, when banks design an appealing …
Many companies are desperately looking for candidates to fill their increasing job vacancies. Meanwhile hundreds of millions of unemployed, overqualified or under-skilled workers do not, or no longer, have the relevant skill sets required to fulfil specific roles. This lost workforce represents an incredible loss in growth and economic prosperity. …
Being seductive means being attractive. It’s a simple formula. However, neither buying more devices with embedded voice assistants nor playing with your settings to customise the voice to try and make it more tempting has resulted in a massive adoption of voice search. In an attempt to prove that statement …
Bad UX design is expensive. You get it. But maybe they (still)…don’t. Any kind of improvement, cumulative or radical, focused or systemic, requires transformation. For example, we can change business processes the way we think they should be changed, and call a meeting for the others to be updated and …
Dear reader, it’s that time of the year once again. New Year’s celebrations are at our doorstep and we’re all looking forward to the holidays. Let’s wait for the magic without being tragic over the weeks to come until the break! “The killer November” is here. We call it like …
“We’ve updated our privacy policy.” You too! You swear to the stars, and to the GDPR. Arguably one of most ambitious data privacy laws due to its implications, geographical scope and sanctions, the GDPR (General Data Protection Regulation), made businesses shake from the Davids to the Goliaths in the months …
Gender equality has been in the minds of leaders all over the world for a while. Achieving gender balance at the workplace is anything but a simple issue; creating truly inclusive professional environments is an organisation’s major challenge. There is an urgency to address the challenges women face beyond policies …
Did we just write “A Jedi-like asset manager”? Well, yes, we actually did. Let’s say a hero-like one instead, in case you don’t like laser swords, dark masks and almost impossible-to-fly spacecrafts. We’re sure you got this right anyway! This article is a humble list of ideas you could add …
Smart watches, smartphones, smart-clothes. All of them bring the promise of assisting us intelligently, making our lives easier. That’s what the voice-based assistants currently do. The need for validation, if any, comes from us. There are smart contracts too. Rather than assisting one person, they are poised to ease transactions between two …
The PSD2 is the revision of the first Payment Services Directive (PSD) that the European Commission adopted in 2007. It aims to regulate the activities of payment service providers and to create a harmonised framework across Europe. With this new regulation we expect an increase in the number of providers …
